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FAQ

  • Polpa caters for all Melbourne suburbs. Just share your event location when enquiring.

  • We cater by pizza, not by headcount. Our setup can serve up to 50 11-inch pizzas per event, whether that’s 50 guests enjoying a full pizza each or a larger crowd sharing slices, it’s completely up to you.

  • Yes! Our Polpa Mini Feast is perfect for kids' birthdays and family-style events.

  • Yes! We cater to most dietary needs, including gluten-free. Our gluten-free bases are house-made and genuinely delicious — just let us know in advance.

    Please note, while we take care, our kitchen handles gluten, so we can’t guarantee zero cross-contamination. 

  • All we need is a flat 3×3m space in your front or backyard. We bring our own ovens, tables and equipment.

  • Each package lets you choose your pizza selection from our curated list of flavours. To ensure consistency and quality on the day, we don’t offer ingredient substitutions.

  • Pizzas are served on paper plates. Extra plates and napkins can be added on request. Additional staff, such as waiters, are also available as an optional add-on.

  • Yes! Our Nutella pizza is a crowd favourite and can be added to any package.

  • We recommend booking at least 4 weeks ahead to secure your date — especially on weekends.

  • We’ll always do our best to reschedule your booking. Cancellations are fully refundable up to 30 days before the event.

  • Travel within Metro Melbourne is included. If your location is outside that area, we’ll confirm any extra fee upfront.

  • We’re prepared for light rain with our 3x3m marquee setup. For heavier weather, we’ll work with you to find the safest solution — rescheduling or relocating if needed.

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